State Farm® Insurance Agent Bruce Fujan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
robin ratcliff
March 13, 2025
5
out of
5
rating by robin ratcliff
"Tricia talked to us when we just walked in around 9:30 without an appointment when she had one at 10. She is very pleasant to talk to."
Diane Larson
March 5, 2025
5
out of
5
rating by Diane Larson
"Angie was a professional, understanding voice on the phone when I called in to discuss an issue with my on line account. She was the only employee to come in during a blizzard. She was pleasant and extremely helpful with my rectifying my issue. Way bettter than trying to get help through the State Farm online chat. Angie was 💯 customer service oriented! Thank you, Angie!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Angie was able to assist you so effectively, especially under such challenging conditions. Your feedback means a lot to us, and we'll make sure to share your appreciation with her. Thank you for choosing Bruce Fujan State Farm!"
Katie Jostock
February 21, 2025
5
out of
5
rating by Katie Jostock
"TRICIA KAST IS THE BEST! GO SEE HER FOR ALL YOUR INSURANCE NEEDS"
We responded:
"Thank you so much for your kind words and enthusiastic support! We are thrilled to hear that you had a positive experience with Tricia Kast. Your recommendation means a lot to us, and we appreciate you taking the time to share your feedback. If you ever need any further assistance, don’t hesitate to reach out. We're always here to help with all your insurance needs!"
Richard Lowery
February 18, 2025
5
out of
5
rating by Richard Lowery
"Trina was very helpful"
We responded:
"Thank you for your feedback! We're delighted to hear that Tricia was able to assist you effectively. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you need any further assistance, please don't hesitate to reach out."
Cheyenne Hannigan
February 4, 2025
5
out of
5
rating by Cheyenne Hannigan
"Nicole was super helpful, easy to work with, and gave me a great rate!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Nicole was able to assist you effectively and provide a great rate. We strive to offer the best service and it’s always rewarding to know when we’ve succeeded. If you need any further assistance, please don’t hesitate to reach out. We look forward to working with you again!"
Jonathan H. Lemaster
January 29, 2025
5
out of
5
rating by Jonathan H. Lemaster
"Great personal service! It has be a joy to interacting with people at Bruce Fujan. They are always friendly and very prompt with service. Recently had a wonder insurance review with Tricia. She help me save money and get more coverage. I would highly recommend giving them a call if you are looking for an insurance quote."
We responded:
"Jonathan, Thank you so much for your kind words! We're thrilled to hear that you enjoy your experience with us. "
Ruth Holm
January 23, 2025
5
out of
5
rating by Ruth Holm
"I would like to express my sincere appreciation for Bruce and Angie for their sympathy and knowledge during the time of my husbands unexpected death. Anyone who has experienced this in your life, understands that when you grieve, you’re “in a fog”, not thinking clearly and unable to make clear decisions, plus the additional hardship of bills continuing to come in regardless of what we are going through. This is a time when you really need a professional that is not only experienced in dealing with the situation, but someone who also has the empathy to do so. Bruce and Angie were there every step of the way when we needed them, going above and beyond the expectations of an insurance company. The patience, empathy and support that we received from both Bruce and Angie made a huge difference during this difficult time, not only in their presence, but the words that they used to comfort us. This kindness and support mean much more than words can possibly express. I would not hesitate to make a referral to this agency. Ruth Baileyholm."
We responded:
"Thank you for the great review, Ruth! We're so happy to hear that you had a great experience with our office, especially working with Bruce and Angie. Angie is a valuable member of our team, and we are glad she was able to assist you effectively during this difficult time . Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. We look forward to continuing to serve you and your family. If you ever have any further questions or need assistance, please don't hesitate to reach out. We are here for you! "
Rachel Lubin
January 22, 2025
5
out of
5
rating by Rachel Lubin
"Trisha is very helpful, professional, personable, and went the extra mile to help me establish a policy that works for me. She demonstrates a genuine concern for clients. She takes time to listen and is very accessible when I have questions, and I really appreciate her expertise. Even though I live in Wisconsin, Bruce Fujan's office in Rochester, MN, continues to be my State Farm contact. I have been a loyal customer for 25 years because I feel that State Farm is loyal to me. I am so thankful that Trisha is on board at Bruce Fujan State Farm."
We responded:
"We are so glad to be here for you, work with you, and to be able to create a great experience! Tricia always goes above and beyond for the customers. Thank you for your business and friendship Rachel! You are appreciated!"
Tami Konakowitz
January 21, 2025
5
out of
5
rating by Tami Konakowitz
"Great service! Angie is so personable and warm!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our office and Angie! "
Ambrose Grantham
January 10, 2025
5
out of
5
rating by Ambrose Grantham
"Angie was incredibly helpful despite there being tech issues!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Angie was incredibly helpful despite the tech issues. Your understanding and patience are truly appreciated."
Daniel
January 9, 2025
5
out of
5
rating by Daniel
"As a first time customer, I was very pleased with the service I received at Bruce Fujan State Farm. My agent Kim was helpful, caring, and patient. The atmosphere of the place was warm and welcoming. The receptionist was professional and friendly, and communicated clearly. Above all, I significantly reduced my auto insurance rates by going with State Farm!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that your first experience with Bruce Fujan State Farm was so positive. It's great to know that Kim and our receptionist Tessa made you feel welcome and provided excellent service. We're also glad we could help you reduce your auto insurance rates. We look forward to continuing to serve you in the future!"
Kathryn Crenshaw
January 7, 2025
5
out of
5
rating by Kathryn Crenshaw
"I've been working with Angie Gensmer and she has patiently explained so many things to help me get good coverage as well as discounts. The whole office is very helpful whenever I need it."
We responded:
"Kathryn, Thank you so much for your kind words! We're thrilled to hear that Angie Gensmer has been able to assist you in finding the right coverage and discounts. Our team strives to provide the best service possible, and it's wonderful to know that you have had a positive experience with us. You are Appreciated! "
SarahNeil Dennison
December 30, 2024
5
out of
5
rating by SarahNeil Dennison
"Extremely helpful throughout the process"
We responded:
"Sarah, Thank you for your wonderful review! We're delighted to hear that you found our team extremely helpful. Your satisfaction is our top priority, and we're here to assist you whenever you need us."
Tanner Fischer
December 16, 2024
1
out of
5
rating by Tanner Fischer
"Absolute waste of time for anyone with a primal history!! Even if you are now in good standings. Denied me for a failure to appear from 4 years prior that is now taken care of"
We responded:
"Thank you for your feedback, Tanner. We are committed to providing the best service to all our customers and regret any frustration you may have experienced. State Farms application decisions are based on a thorough review process that considers multiple factors. We understand that this process can sometimes be complex, and we are more than willing to discuss any concerns you might have. Thank you for giving us the opportunity to assist you."
Eb Baffour
December 14, 2024
5
out of
5
rating by Eb Baffour
"Overall I had a great experience at Bruce Fujan State Farm insurance, especially working with Angie Gensmer. I had spoken to Angie multiple times on the phone during the summer on my insurance claim and she was very great to work with. During this visit to the office to insure a new car I had just bought, and also to review all my other insurance, Angie once more provided great customer service. She took her time to explain every insurance service my family have with State Farm and what our options are. She answered all my questions and offered me the choice to buy other services provided by State Farm. I will recommend Angie and Bruce Fujan State Farm to my friends and colleagues when they need to buy any type of insurance."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our office, especially working with Angie Gensmer. Angie is indeed a valuable member of our team, and we are glad she was able to assist you effectively with your insurance needs. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. We look forward to continuing to serve you and your family. If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you again for choosing us! Best regards, The Bruce Fujan State Farm Team"
Dan Dokken
November 27, 2024
5
out of
5
rating by Dan Dokken
"Angie made the transition easy and pointed out areas where we were able to save paying additional premium. Bruce made it a point to introduce himself and thank us for the business. A++"
We responded:
"Dan, Thank you so much for your kind words and glowing review! We're thrilled to hear that Angie was able to make your transition seamless and help you save on additional premiums. As the owner, I always make it a priority to personally connect with our valued clients, and I'm glad I had the opportunity to introduce myself and thank you for your business. Your feedback truly means a lot to us, and we're honored to have earned your A++ rating. We strive to provide top-notch service to all our clients, and your feedback reaffirms the hard work we put in every day. We look forward to continuing to serve you! You are APPRECIATED!!"
Shannon Barrett
September 17, 2024
5
out of
5
rating by Shannon Barrett
"I am very happy with representative, Tricia Kast. I just had my first yearly review of my coverages. She asked questions to make sure I am getting the coverages I need and made sure I understood all of my options. She is very relaxed and low pressure. I'm so glad a made the switch to this agency!"
We responded:
"Thank you for the kind review, Shannon! It's hard to top the customer service level our staff provides, and we're very proud of that. Happy to hear you had a positive experience with Tricia. You are appreciated!"
William Bailey
August 11, 2024
5
out of
5
rating by William Bailey
"I would recommend Bruce Fujan’s office to all my family & friends. I worked with Angie & she was great! Very personable & helped me understand the coverages on my policy."
We responded:
"Thank you for the Review William! Angie always does a great job. You are Appreciated!"
Layla Ali
July 9, 2024
5
out of
5
rating by Layla Ali
"Nice people 🥰"
We responded:
"Thank you for the review Layla. You are appreciated! "
Shannon Biorn
May 30, 2024
5
out of
5
rating by Shannon Biorn
"Want to give a shout out to Office Representative Nicole S. at State Farm!! She did a amazing job assisting me over the phone. Very thorough and patient with all the questions I had asked her. Very kind and knowledgeable. Thumbs up to you Nicole!! Thank you."
We responded:
"We are so glad to work with you, and to be able to create a great experience. Nicole always does a great job! Thank you for your business and friendship! You are appreciated! "
mimi abubakar
April 26, 2024
5
out of
5
rating by mimi abubakar
"Fastest process I have been through"
We responded:
"We are so glad to be able to create a great experience. Tricia always does a fantastic job! Thank you for your business and friendship!"
Kelly Boles
April 10, 2024
5
out of
5
rating by Kelly Boles
"Bruce Fujan, along with his staff (Heather and Tammi most recently) epitomize customer-centric service. I have been procuring the majority of my insurance needs through Bruce Fujan State Farm for multiple decades. Bruce is truly a genuine person. Bruce and his staff always seek to do what is best for the client -both when crafting appropriate coverage(s) and when addressing claims."
We responded:
"We are so glad that we could create a great customer experience for you! Thank you for your business and friendship over the years, Kelly! "
Lawrence Oakgrove
February 6, 2024
5
out of
5
rating by Lawrence Oakgrove
"Tricia was very helpful. Highly recommend"
We responded:
"Thank you Lawrence for the review! Tricia always does a great job! You are APPRECIATED!"
Lisa Fujan
January 26, 2024
5
out of
5
rating by Lisa Fujan
"Staff is always wonderfully helpful and everyone goes the extra mile for their clients!"
We responded:
"Thank you for the kind review, Lisa! It's hard to top the customer service level our staff provides, and we're very proud of that. Happy to hear you had a positive experience with the Bruce Fujan SF Agency. You are appreciated!"
Stephanie Wendorff
January 19, 2024
5
out of
5
rating by Stephanie Wendorff
"Tricia was great! She was friendly and efficient! She rocks!"
We responded:
"We are so glad to be able to create a great experience. Tricia always does a fantastic job! Thank you for your business and friendship!"