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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shannon Barrett

Shannon Barrett

September 17, 2024

5  out of  5
rating by Shannon Barrett
"I am very happy with representative, Tricia Kast. I just had my first yearly review of my coverages. She asked questions to make sure I am getting the coverages I need and made sure I understood all of my options. She is very relaxed and low pressure. I'm so glad a made the switch to this agency!"
We responded:
"Thank you for the kind review, Shannon! It's hard to top the customer service level our staff provides, and we're very proud of that. Happy to hear you had a positive experience with Tricia. You are appreciated!"
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William Bailey

August 11, 2024

5  out of  5
rating by William Bailey
"I would recommend Bruce Fujan’s office to all my family & friends. I worked with Angie & she was great! Very personable & helped me understand the coverages on my policy."
We responded:
"Thank you for the Review William! Angie always does a great job. You are Appreciated!"
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Layla Ali

July 9, 2024

5  out of  5
rating by Layla Ali
"Nice people 🥰"
We responded:
"Thank you for the review Layla. You are appreciated! "
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Shannon Biorn

May 30, 2024

5  out of  5
rating by Shannon Biorn
"Want to give a shout out to Office Representative Nicole S. at State Farm!! She did a amazing job assisting me over the phone. Very thorough and patient with all the questions I had asked her. Very kind and knowledgeable. Thumbs up to you Nicole!! Thank you."
We responded:
"We are so glad to work with you, and to be able to create a great experience. Nicole always does a great job! Thank you for your business and friendship! You are appreciated! "
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mimi abubakar

April 26, 2024

5  out of  5
rating by mimi abubakar
"Fastest process I have been through"
We responded:
"We are so glad to be able to create a great experience. Tricia always does a fantastic job! Thank you for your business and friendship!"
Profile photo of Kelly Boles

Kelly Boles

April 10, 2024

5  out of  5
rating by Kelly Boles
"Bruce Fujan, along with his staff (Heather and Tammi most recently) epitomize customer-centric service. I have been procuring the majority of my insurance needs through Bruce Fujan State Farm for multiple decades. Bruce is truly a genuine person. Bruce and his staff always seek to do what is best for the client -both when crafting appropriate coverage(s) and when addressing claims."
We responded:
"We are so glad that we could create a great customer experience for you! Thank you for your business and friendship over the years, Kelly! "
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Lawrence Oakgrove

February 6, 2024

5  out of  5
rating by Lawrence Oakgrove
"Tricia was very helpful. Highly recommend"
We responded:
"Thank you Lawrence for the review! Tricia always does a great job! You are APPRECIATED!"
Profile photo of Lisa Fujan

Lisa Fujan

January 26, 2024

5  out of  5
rating by Lisa Fujan
"Staff is always wonderfully helpful and everyone goes the extra mile for their clients!"
We responded:
"Thank you for the kind review, Lisa! It's hard to top the customer service level our staff provides, and we're very proud of that. Happy to hear you had a positive experience with the Bruce Fujan SF Agency. You are appreciated!"
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Stephanie Wendorff

January 19, 2024

5  out of  5
rating by Stephanie Wendorff
"Tricia was great! She was friendly and efficient! She rocks!"
We responded:
"We are so glad to be able to create a great experience. Tricia always does a fantastic job! Thank you for your business and friendship!"
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lynn hoffman

January 11, 2024

5  out of  5
rating by lynn hoffman
"Excellent Service! Bruce and his team are amazing! I especially enjoy working with Nicole!"
We responded:
"We are so glad to work with you, and to be able to create a great experience. Nicole always does a great job! Thank you for your business and friendship! You are appreciated!"
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Emily Parker

January 5, 2024

5  out of  5
rating by Emily Parker
"Lori was great! She reduced my premiums and was very helpful."
We responded:
"thank you, Emily! We are so happy to hear that."
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Michelle Kampmeier

December 28, 2023

5  out of  5
rating by Michelle Kampmeier
"It was a very informative experience!"
We responded:
"We are always here to help. thank you for the review, Michelle!"
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LeAnn Aakre

December 20, 2023

5  out of  5
rating by LeAnn Aakre
"Tricia did a great job of explaining my policies, future updates and everything else I needed/wanted to know! First time that has ever happened for me in an agency. Feeling very secure in my choices and future coverage plans, so thorough and right on track for everything. Very friendly office personnel, also appreciated Bruce stepping in to introduce himself. Highly recommend this agency, they've really got it covered!"
We responded:
"We are so glad to be able to create a great experience. Thank you for your business and friendship! "
Profile photo of Susan Persons

Susan Persons

December 14, 2023

5  out of  5
rating by Susan Persons
"Tricia helped me with an in-depth car and home estimate. I appreciated her time and expertise. Thanks so much"
We responded:
"We are so glad to work with you, and to be able to create a great experience. Tricia always does a great job! Thank you for your business and friendship! You are appreciated!"
Profile photo of Mark Anderson

Mark Anderson

October 17, 2023

5  out of  5
rating by Mark Anderson
"Tricia was very great. Able to answer all my questions and provided great service and information about my new insurance policies."
We responded:
"Thank you for the review Mark! Tricia is very good at explaining the policies, and listening to what you as the customer needs. It is our goal in this office to take care of all of our customers. You are APPRECIATED!"
Profile photo of Rick Rauenhorst

Rick Rauenhorst

October 3, 2023

5  out of  5
rating by Rick Rauenhorst
"My insurance review with Tricia Kast went very well. Tricia is very knowledgeable and professional to work with."
We responded:
"Thank you for the kind review, Rick! It's hard to top the customer service level our staff provides, and we're very proud of that. Happy to hear you had a positive experience with the Bruce Fujan SF Agency. You are appreciated!"
Profile photo of Lan Hennessy

Lan Hennessy

September 15, 2023

5  out of  5
rating by Lan Hennessy
"Excellent Service! Bruce and his team are amazing!"
We responded:
"We are so glad to be here for you, work with you, and to be able to create a great experience! Thank you for your business and friendship Lan, you are appreciated!"
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LiliElaine Davis

September 5, 2023

5  out of  5
rating by LiliElaine Davis
"Went above and beyond to make sure I understand all of the policies!"
We responded:
"Thank you for the review LiliElaine! Nicole always try's to do her best for our customers. You are appreciated!"
Profile photo of Ashley N

Ashley N

September 1, 2023

5  out of  5
rating by Ashley N
"I’ve had the best experience here and if I hadn’t moved outside their large practice area, would have kept them for sure! Always nice, helpful, thorough, could answer difficult or complicated questions, and send me the information I need to proceed with the plan. Not to mention that my parents have had them for 30 years as well and they consistently abide by reputable business best practices. Thank you ladies!!"
We responded:
"We are so glad to have worked with you, and to be able to create a great experience. Thank you for your business and friendship! You are appreciated!"
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Scoot Somms

August 23, 2023

1  out of  5
rating by Scoot Somms
"Be very careful dealing with this agency for SF, they can't seem to follow instructions. They cancelled my homeowners insurance 2 weeks prior to the stated renew date, rather than let it expire and not renew it. Just amazing how these folks try to screw up your policies."
We responded:
"Hi Scott, Thank you for taking the time to leave us a review. Your feedback is important, and we rely on hearing from our insureds to ensure we’re doing a great job. As you shared in your review, this was not the case for you, and for this, we do apologize. Please know we’d like to make this right for you. Please give our office a call if you’d like to chat further. Thank you, again for taking the time to share a review with us."
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Brooke Fink

August 10, 2023

5  out of  5
rating by Brooke Fink
"Tammi has been very friendly and helpful getting us set up with the Steer Clear app and she's been supportive with our questions when they come up. Thank you!"
We responded:
"Thank you Brooke for the review! Tammi always does a great job! You are APPRECIATED!"
Profile photo of Josiah Burleson

Josiah Burleson

August 3, 2023

5  out of  5
rating by Josiah Burleson
"so the staff was very helpful and knowledgeable about everything and they didn’t get pushy about stuff like most insurance agents do nicole was great and bruce is always fun to talk too"
We responded:
"Thank you Josiah for the review! Nicole always does a great job! You are APPRECIATED!"
Profile photo of Rachel Lubin

Rachel Lubin

July 23, 2023

5  out of  5
rating by Rachel Lubin
"Tammi is very helpful, professional, personable, and goes that extra mile to help clients with their claims. Even though I live in Wisconsin, Bruce Fujan's office in Rochester, MN, has been my State Farm contact since 2003 because everyone there is so great, especially Tammi."
We responded:
"We are so glad to be here for you, work with you, and to be able to create a great experience! Tammi always goes above and beyond for the customers. Thank you for your business and friendship Rachel! You are appreciated!"
Profile photo of Mohammad Nader

Mohammad Nader

July 9, 2023

5  out of  5
rating by Mohammad Nader
"Bruce Fujan agency was the best experience ever, especially working with Nicole was super helpful beyond any expectations I had. They took care of everything when I needed in a timely manner."
We responded:
"Thank you for the stars, and the kind words! Our office strives to go above any beyond for all of our customers, and Nicole is great at following through with that! You are APPRECIATED!"
Profile photo of Adam Harpley

Adam Harpley

July 7, 2023

5  out of  5
rating by Adam Harpley
"Tammi was extremely helpful and knowledgeable when it came to transferring over and updating my insurance policies for preparing my interstate move. She gave great examples to help explain what my current policies would cover in certain situations and what it would be after updating the policies (after which was not going to be much of a difference in payment on my part either). She was also very kind and fun to talk with on the phone. Great experience all in all."
We responded:
"We are so glad to work with you, and to be able to create a great experience. Tammi always does a great job! Thank you for your business and friendship! You are appreciated!"